Why Your Business Needs A Contract Management System

Why Your Business Needs A Contract Management System

Private Law

Commercial contracts are a fact of life for business managers. They form the basis of employment, joint ventures, and other critical relationships. And yet, few businesses have a well-thought-out contract management strategy. And those that do are not always successful in implementing it.

You need a Contract Management System

The most common problem is that businesses don’t have a contract management system. They don’t know exactly where their contracts are, what they contain, and who has the authority to sign them. This means they can’t manage their contracts effectively and have trouble working out where their businesses sit when it comes to legal obligations.

Contract management is a critical component of any business’s risk mitigation strategy. If you don’t know where your contracts are, you can’t know if your business is exposed to risk. And if you don’t know how to manage your contracts, you can’t protect your business.

This is why your business needs a contract management system and the sooner it implements one the better.

What is a contract management system?

A contract management system is three things:

  1. A place to keep all your contracts and related documents;
  2. A set of policies and procedures for managing your contracts; and
  3. A set of tools for helping you manage your contracts.

Let’s take a look at each of these.

A place to keep your contracts and related documents

Your contract management system needs to be a place where you keep all your contracts and related documents. This includes every contract you’ve ever signed, every contract you are currently negotiating, and every contract you’ve signed but haven’t yet implemented.

This is the first step in managing your contracts. You need to know exactly what you are managing. You can’t manage what you don’t know exists.

A set of policies and procedures for managing your contracts

The second component of a contract management system is a set of policies and procedures for managing your contracts.

Those policies should include for example policies on who has authority to sign contracts, on what your business will accept in liability caps and on your business’s position when it comes to indemnities. Procedures should be in place for contract approval and execution.

In our experience, most businesses have no policies or procedures for managing their contracts. Many businesses that have policies and procedures don’t follow them.

If you don’t have policies and procedures for managing your contracts, you don’t have a contract management system.

A set of tools to help you manage your contracts

Not all contract management systems are automated online systems but your contract management system should include tools to help you manage your contracts. These include, for example, tools to help you track conformance, to manage deadlines, and to complete renewals.

Our Solution

Law Quarter offers its clients a fully automated contract management system via the Law Quarter Portal. Our Document Vault is a system that is cost-effective and highly automated. For pricing, get in touch today.

Who to Contact for More Information
Please get in touch if you have any questions on the above.

Unlock The Hidden Value Of Your External Lawyers

Unlock The Hidden Value Of Your External Lawyers

Private Law

When it comes to external lawyers it’s often difficult to navigate the trade-off between value and cost. In this article, we look at the best ways to derive value from an external law firm.

A business advisor

If all you receive from your lawyer is legal advice, you are not extracting as much value as you should be. Lawyers have the benefit of dealing with a number of clients in different industries. As a result, a lawyer can help you think about your business in new ways, ensure you are on track with your business plan and flag any potential issues before they become serious problems.

A specialist

External law firms offer access to specialists. While you may have in-house lawyers with their own skills and experience, an engagement with an external law firm allows you to leverage on the specialist experience within that firm. Typically, that includes specialist experience with litigation and dispute resolution but can also include specialist experience in areas such as energy law.

A negotiator

Your external lawyer will also be an experienced negotiator. Your external lawyer can help you negotiate the best deal with suppliers and customers having experience negotiating disputes and commercial contracts. When it comes to commercial contracts, engage your lawyer early in the negotiation process.

A connector

Your lawyer can be a great resource when it comes to connecting you with like-minded people and with businesses that can help your business grow. If you are thinking about sourcing funding from investors, ask your lawyer for an introduction. If you are trying to connect with a business in a different industry, your lawyer may be able to help you form that connection.

If you are not getting value from your lawyer then consider approaching them from one of the above perspectives. A good relationship with the right lawyer will be a long-term asset to your business.

Who to Contact for More Information
Please get in touch if you have any questions on the above.

Coastal Erosion – Are the property rights of beachside residents being washed away?

Coastal Erosion – Are the property rights of beachside residents being washed away?

Private Law

It is common for beachside residents to receive letters from the government informing them that the state now owns another tiny portion of their back (or front) yard. This will occur where residents’ land is bounded by the ocean and its boundary is ambulatory and determined by the “mean high water mark”.

The position at common law is that the land boundary changes as the position of the water’s edge changes. This is known as the doctrine of erosion and accretion. The common law position has been altered by statute and the position in Australia varies from state to state, but in NSW clause 48 of the Surveying and Spatial Information Regulation 2017 largely mirrors the common law doctrine. That is, the ambulatory boundary varies at law only if:

1) The change to the position of the water’s edge is so slow and gradual that it is imperceptible to the naked eye; and

2) The change is the result of natural processes.

The doctrine goes both ways, i.e. private landowners can also potentially acquire land if the ocean recedes over time. However, statute does operate to limit their rights in this respect if that acquisition would result in a loss of access or enjoyment by the public.

Wamberal residents

Despite the above, the doctrine can be excluded by express intention in the instrument granting the land, so depending on the terms of the initial grant to a specific lot, some properties need not be concerned with their land being eroded away (in a legal sense) at all. It is unlikely that the properties at Wamberal on the NSW’s Central Coast would be captured by the erosion doctrine in this instance in any event, given that a clear change occurred as a result of a particular extreme weather event.

Ownership rights

Therefore, despite the erosion, it is likely that the beachside residents have retained ownership of their land (as it was before the storm). However, this doesn’t mean they have unfettered rights to undertake any activities of their choice on that land, including the building of a sea wall or similar. Legal ownership of land is determined by reference to what is denoted on the Register, but the government still has the right to restrict what owners can do with their land. Most people will be familiar with the council approval process under the Environmental Planning and Assessment Act, but also relevant here is the Coastal Management Act. Basically, this means residents are at the mercy of council in respect of what they can do to protect their land.

It is not a stretch to imagine a day in the near future where the government exercises its rights to compulsorily acquire beachfront land from residents, if only to reduce the associated headaches that invariably come with it. If that day comes, we may see Dennis Denuto come out of retirement.

How to Find the Best Central Coast Law Firm

How to Find the Best Central Coast Law Firm

Private Law

When it comes to resolving a legal issue, it’s incredibly important to make sure you find a law firm you can trust. If you’re looking for the best law firm near you, keep reading. 

In this guide, we will give you some tips and tricks that can help you find a Central Coast law firm you can feel confident about. Make sure you’re in good hands by choosing the best law firm for you. 

Find an Experienced Lawyer

In order to find the best law firm for your case, you should do some research to find a specialist that will fit your needs. Identify what your legal problem is and find a lawyer that specializes in that service. You want to make sure you have a law firm that knows how to handle your legal situation with expertise. 

Someone with a speciality in your area of need will best know how your case will proceed in order to help you solve your problem. A specialist will know about the latest developments in your area of need that can help to resolve your case. The more experience they have with cases like yours, the better. 

Do some research to get an idea of the law firm’s track record with cases like yours. Take factors such as the firm’s length of service and number of cases into consideration. With experience comes the knowledge that can help develop winning strategies while evaluating risks. 

Look at the firm’s website to get an idea of their background and their accolades. Consider conducting research via Google searches or Linkedin. 

Consider Their Professionalism 

When speaking or meeting with law firm professionals, do the work to make sure they have proven to be professional and trustworthy. You should feel that you’re lawyer has your best interest in mind. The best law firm will act efficiently and economically in helping you to achieve your goal. 

Keep their professionalism in mind in terms of their actions, such as whether they arrive at meetings on time, and whether they are well prepared and organized. Communication skills are also incredibly important when looking for a great law firm. A great law firm will return your emails and phone calls in a timely manner to show you that you’re a priority. 

A great law firm team will be respectful regardless of their position, role or status. It’s important that lawyers exhibit appropriate behaviour in all situations and that they follow all the ethical standards of their practice.

A law firm that shows it is passionate about its services and your best interest will work to accomplish your goals. 

Before choosing a law firm, consider visiting or touring their office. A neat, orderly, and effectively run office will help you feel more confident in the abilities of the law firm, its staff and its processes. 

Get References for Those on Your Case

Before deciding on a law firm, it may be a good idea to review some references, either on the firm itself or the lawyer you’ll be working with directly. Ask for a few contacts of past clients you could consult to learn more about the quality of service you can expect. You could also conduct additional online research on the law firm and the lawyer’s reputation. 

The size of a law firm may determine how many hands are on a single case. At a smaller law firm, you may work directly with one law firm, while at a larger firm, you may have multiple people working on different aspects of your case. Inquire the law firm about who will be handling your case from start to finish. 

You could also ask about how the law firm uses it’s paralegals and support staff to carry out cases. Knowing more about the individuals that would be involved in your case can help you better conduct research and references

Ask About Fees and Approach

As with most business decisions, you should consult the firm about the costs of your legal matter. Ask questions about the firm’s billing procedures and methods to make sure the firm will work for you financially. Ask what kind of fees you may need to expect along the way, such as travel charges and expert fees. 

Your decision should not be based on cost alone, as the cheapest option may not be of the best quality. Once you’ve engaged with a lawyer, make sure you get a costs disclosure document that explains their billing. This will help you prepare for budgeting the case before you get started. 

Finding the Best Central Coast Law Firm

As you look for a Central Coast Law Firm, use some of these tips and tricks to find the best option for you. Feel confident about the law firm handling your case to get the best results. 

Are you looking for a modern Central Coast law firm that has the experience, passion and integrity you need? Contact us today to learn more about Law Quarter, or schedule a free consultation on our site. 

A Tokyo Ramen Dispute

A Tokyo Ramen Dispute

Private Law

The world of commercial law is complex. Rarely will you find the clarity that one might expect in a commercial arrangement. Problems often arise when commercial arrangements are not documented or when not documented correctly. If you are planning on embarking on a commercial venture, ensure that you consult a lawyer early to establish a clear legal framework.

Today we look at a dispute involving a Central Coast business. The New South Wales District Court decision of Elegant Australia Pty Ltd v Chen and; Chen v Elegant Australia Pty Ltd [2020] NSWDC 7 is a good example of the complexities of commercial litigation. We’ve examined this judgement as it relates to parties in the Central Coast of New South Wales.

The dispute giving rise to the judgement concerned the operation of a restaurant, Tokyo Ramen Erina Fair. Tokyo Ramen Erina Fair is in the New South Wales Central Coast.

The Plaintiff in this matter had executed a Deed with the Defendant which, inter alia, enabled the Defendant to derive the profits and obliged the Defendant to bear the losses of operating the Central Coast restaurant. The Plaintiff’s claim totalled $110,991.05 plus interest. The Defendant cross claimed for $89,273.30 based on entitlements she said she would have received had she been an employee of the Plaintiff during the period covered by the Deed.

The Business

During the proceedings, the Plaintiff’s director Mr Guchao Zhou and the Defendant gave oral evidence. Mr Zhou gave evidence that between April 2013 and December 2016 he managed the Tokyo Ramen business. He described his responsibilities as managing staff (including hiring, calculating wages and paying them), managing the till, ordering stock, assisting with the cooking, cleaning and waiting on customers, payment of expenses and managing accounts including providing documents to his accountant. The Defendant stated that she didn’t recall Mr Zhou ever telling her that he was responsible for cooking. She recalled being told words to the effect that in a conversation with the Defendant sometime between September 2016 and early December 2017. From 2013 until 2016 the Central Coast business ran at a consistent loss ranging between $12,000 and $47,000.

On or around 24 September 2016 Mr Zhou received a phone call from the Defendant enquiring whether or not the Plaintiff was looking to transfer its business free of charge. Arrangements were then made for the Defendant to inspect the business later the same day. The Defendant was told that the business made on average between $8,000 and $9000 gross per week. Following a further meeting the parties exchange messages by WeChat. On 26 September 2016 the Defendant requested the Plaintiff’s solicitors detail and speak to the manager of the Central Coast Erina fair centre management.

The Deed

On 9 December 2016 a Deed was signed by the Defendant. The text of the Deed provided inter alia for the provision of training to the Plaintiff and the provision of various materials. In return, the Defendant agreed to use best endeavours to have the lease assignment under her name, to make every effort to acquire the retailing skills and competency required and to follow instructions given to her by the company. Further, the Deed provided that the Defendant would be entitled to all profits generated within the training period and would be responsible for all losses and damages incurred by the business within the training period. Mr Zhou himself stated that between about late January 2017 and March 2018, at no time was he involved in operating the Tokyo Ramen business and was not aware of its actual financial position. He stated that he was not aware of what sales the business achieved or how much profits the Defendant was making and retaining per week.

On 16 July 2017 the Defendant sent Mr Zhou a WeChat message which stated:

Hello Brother Hao. I have considered this for long that I decide to stop running this restaurant by the end of September. Nobody is buying this restaurant either. I have made no money in the past seven months and my son has nobody to look after him. I have talked to my lawyer and he said according to our agreement I can quit this with no legal consequences. Can you come up with a plan for the period to the end of September ? I can work as an employee for you to March next year; I have been working very hard, which is ok if I can make money; Please reply to my message when you have time. Sorry I have tried my best.

Mr Zhou then sought legal advice from Ms Leung solicitor on or about 20 July 2017. He gave evidence that Ms Leung informed him that the Defendant could terminate the Deed and he had no legal remedy. On 25 July 2016, the Defendant sent a WeChat message complaining about the state of the Plaintiff’s accounts. Mr Zhou responded stating from the 14th “it is all yours.”

The Outcome

One of the key issues pleaded by the defendant was that Mr Zhou, on behalf of the Plaintiff, said words to the following effect in a face to face conversation between them at the site of the Tokyo Ramen business in or about October 2016:

“The Tokyo Ramen business income is about $9000 to $10,000 a week which is more than enough to pay wages, rent and expenses and still have profit. If you do better that that, you will also get that extra amount”

The defendant pleaded that the statement was a representation contrary to s 18 of the ACL, as referred to in s 27 of the Fair Trading Act 1987 (NSW). There was no claim for damages pursuant to the misrepresentation by the defendant only for a rescission of the deed, noting:

“A party seeking to invoke s 4 of the ACL is required to make clear that it is doing so as to alert the other party to the need to plead and call other evidence as to reasonable grounds. In my view, the Defendant’s pleading, in particular at [20(e)] of the Further Amended Defence, does not indicate that it seeks reliance on the evidentiary burden on the Plaintiff to establish reasonable grounds for making the representation. [191] Furthermore, it did not seek to identify any such reliance in its Statement of Issues. [192]”

There was judgment in favour of the Plaintiff in the sum of $50,690.70

Trade promotion and Competiton permits

Trade promotion and Competiton permits

Private Law

Your Free Guide To Trade Promotions

If you would like to access our complete guide to Trade Promotions in Australia simply provide your details below. 

Trade promotions or competitions require licences or permits in certain circumstances. These circumstances are set out below.

What is a trade promotion lottery? It’s a contest, a raffle, a sweepstakes, or any other promotion that has prizes and winners determined by chance. Businesses run trade promotions to encourage sales and increase engagement. 

Which rules do you need to comply with?

In short, you need to comply with all the laws of all the states and territories in which you are running a competition, even if you draw the winner in the one location. If you have a permit from any of the below you won’t need a further permit from the NT and in WA there is a deemed permit. Trade promotion permits are not required in Tas, VIC, or in QLD.

Every state and territory has its own set of obligations when it comes to trade promotions. If you are running a national competition, your competition terms and conditions must be compliant on a national basis.

NSW

If you want to run a sweepstake or contest and the total prize value is over $10,000, you’ll have to obtain a trade promotion gaming authority first. You can do that online.

To be eligible for a gaming authority, your competition must: 

  • have free entry;
  • be running a competition based on chance not skill;
  • must genuinely promote the goods or services of your business; and
  • must take place on the date nominated.

If you want to run a competition under your authority, you’ll need to provide Fair Trading a copy of the rules of the gaming activity at least 10 working days before it takes place.

If you change your rules, you must tell Fair Trading as soon as possible. If you do make changes, you must make sure they do not disadvantage existing entrants. 

ACT

If you run or advertise a trade promotion lottery in the ACT and give away more than $3000 worth of prizes, you have to get a permit from the government.

You can expect to receive a permit within 5 days of applying. If you need to change your competition after it has been approved, you will need to submit an amendment request to the ACT gaming regulator. 

SA

You will need trade promotion permit from the regulator in SA if your total prize pool is over $5,000 or if you are running an instant win competition.

If you are using an electronic drawing system, it will need approval as well.

It can take up to 14 days for a permit to be issued in SA. If you need a permit sooner, you can pay a premium fee.

Again, if you have been issued a permit and then amend your competition terms and conditions, you will need to get the approval of the SA gaming regulator. 

If you are interested to learn more about Law Quarter click here.

Central Coast: The Number 1 Law Firm on the Coast

Central Coast: The Number 1 Law Firm on the Coast

Private Law

Experienced Central Coast Lawyers

An award-winning ISO certified Central Coast law firm with experienced lawyers available to assist you. We are one of the fastest-growing law firms on the NSW Central Coast.

Contact Us

To contact us, to discuss your legal needs or to speak to our legal team complete the form to the right.

You can also simply send us an SMS to 0480 028 110 and one of our lawyers will call you back.

Our Client Reviews

Law Quarter IconLaw Quarter

Suite 2/04/4 Ilya Avenue, Erina

5.0 14 reviews

  • Avatar Rory McKinnon ★★★★★ a week ago
    I don't write reviews often, but this service is genuinely with my time in reviewing.
    I was a client of Law Quarter as I was seeking legal representation late last year. I am very lucky to come across Law Quarter and having Connor
    … More represent me. Connor took the time to understand the situation so he could address the situation accurately and professionally which I really appreciated. Connor was thorough and thoughtful in his preparation for my representation.
    On top of this, he was responsive to my calls, text and emails and was resourceful when requiring external advice on certain aspects of my situation.
    I recommend Law Quarter's service to anyone (including family, friends) seeking legal representation. They didn't know me before approaching them yet they treated me extremely well through the process. They were resourceful, responsive and very honest with their costs. They were actually very cost effective in comparison to other quotes I received to represent me.
    They are there to help you!
  • Avatar Sam Barden ★★★★★ a year ago
    Connor and his team are extremely professional and timely, matched with in depth knowledge of the areas they cover. Connor understands the value of creating long term relationships with clients and we appreciate this approach to us when … More we are doing business with Law Quarter. I would recommend Connor and his team to anyone who wants best in market service and advice.
  • Avatar Theresa Nguyen ★★★★★ a year ago
    It was a pleasure working with Connor and the team at Law Quarter. Connor was super responsive and provided insights and advice that we had not considered for a commercial lease. The information he provided was clear and easy to understand. … More Highly recommended!
  • Avatar Smart Commercial Solar ★★★★★ a year ago
    Who would have thought that working with a Lawyer could be so good. Great Guys! Sound advice. Innovative and Sharp
  • Avatar Max Stenning ★★★★★ a year ago
    Smart Commercial Solar are a proud customer of Law Quarter. It's always a pleasure working with them and would happily recommend them to anyone.
  • Avatar Philip Oakman ★★★★★ a year ago
    My companies Auxilis and EZswitch both use Law Quarter for legal advice. I have found Law Quarter to be efficient, knowledgeable and reliable. Law Quarter provides high quality advice at a reasonable price.

Central Coast Law Firm

Law Quarter is a law firm with its head office in the Platinum Building in Erina. We are a top rated Central Coast law firm with a focus on commercial law, litigation, criminal law and family law. 

Supporting our local community

We’re passionate about our local community and we contribute to various Central Coast community groups and are sponsors of the Gosford District Tennis Club. 

On the Central Coast we regularly appear at both Local and District Courts. If you have a matter listed in a court on the Central Coast or in Newcastle or Sydney, please get in touch. Being located on the Central Coast makes it easy for us to attend courts in both Newcastle and in Sydney.

A track record of success

We’ve been successful in a number of important matters and you can find our reported cases on caselaw.nsw.gov.au. 

If you are not looking for a Central Coast law firm, but are located between Sydney or Newcastle we can easily meet with you in person at our Sydney or Newcastle branch offices or we can meet via Zoom. It is now possible to have documents, including wills and affidavits executed electronically including via Microsoft Teams or Zoom. 

An award winning law firm

Recognised for our focus on quality and innovation, our law firm- based on the Central Coast- has taken out a number of awards. 

Our client reviews

We’re well recognised as a top-rated law firm on the Central Coast. You can see a sample of our client reviews below.

Testimonials

You can read more about our approach to the provision of legal services here. 

You are welcome to visit us at our Central Coast office at Suite 204, 4 Ilya Avenue Erina NSW 2250 or to email us info@lawquarter.com.au. 

Serious Criminal Offence Procedure Part One

Serious Criminal Offence Procedure Part One

Criminal Law, Private Law

All offences commence in the Local Court in New South Wales and are then either dealt with in the Local Court’s summary jurisdiction or if they are more serious, are transferred to the District Court.

Early Appropriate Guilty Pleas

The Early Appropriate Guilty Plea Reform commenced on 30 April 2018 and applies to all strictly indictable and elected table offences where proceedings commenced after 30 April 2018.

Service of the Brief

The first step in a matter dealt with under the EAGP scheme is for a magistrate to make brief orders i.e. for the Officer in Charge to prepare the brief. Police Prosecutors appear until the brief has been served and until orders for a charge certification have been made. The Office of the Department of Public Prosecutions will appear thereafter.

Disclosure Obligations

The DPP has a legal obligation to disclose all evidence that might reasonably be expected to assist the case for the prosecution or the case for the accused person.

In addition, the ODPP Guidelines requires prosecutors to make full disclosure to the accused of, inter alia, “all material known to the prosecutor which can be seen on a sensible appraisal by the prosecution to be relevant or possibly relevant to an issue in the case.

The Charge Certificate

The next step requires a senior prosecutor to review the charges laid and served on the defence and file a “charge certificate” with the Local Court, not later than 6 months after the first return date. That timeline can be extended by a magistrate if it is in the interests of justice to do so.

What to expect from Law Quarter

What to expect from Law Quarter

Private Law

1. What you can expect from Law Quarter

Law Quarter wants its clients to have a positive experience. We have developed the following list of expectations. This is what you can expect from Law Quarter: 

  • We will adhere to our professional obligations;
  • We will keep the information you give us confidential;
  • We will avoid any potential conflicts of interest;
  • We will be transparent in our fees and let you know if our estimates need revision;
  • We will meet deadlines and we will keep you informed;
  • We will do everything we can to help you achieve your objectives and to get the best possible outcome; and
  • We will act ethically and with integrity at all times. 

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2. The Fiduciary Relationship

The lawyer/client relationship is a fiduciary relationship.

Our lawyers act in our client’s best interests with the utmost good faith, subject only to our overriding duties to the court and the law.

The relationship between a lawyer and a client is a privileged relationship, meaning that any confidential information to which the lawyer becomes privy cannot be disclosed without the client’s consent. This privilege exists both at common law and under the Evidence Acts in each state and the Commonwealth. 

3. What we ask from you

Your relationship with a lawyer will be a successful one if you:

  • tell us what we need to know and not hold back facts;
  • keep us informed on any changes to the facts or your personal circumstances;
  • respond to our requests for information within a reasonable time frame; and
  • contact us if you are unsure or if you are unhappy with anything you see us do. 

4. Our Policies and Procedures

Law Quarter is committed to offering its employees an innovative and rewarding environment that encourages and fosters excellence.

Our employee conduct guidelines help to guide employees on how to act, and clarify how Law Quarter expects employees to perform. All directors, principals, partners, and employees agree, as a condition of employment and association, to be bound by these employee conduct guidelines and in so doing, give confidence to those with whom they work, meet or interact as to the standard of behaviour that can be expected. Law Quarter is committed to ethical and compliant business. At its core, compliance implies acceptance, adoption and achievement of particular standards of behaviour and business operations whether enshrined in law, regulation, code, standard, convention, or community expectation.

Access Law Quarter’s Code of Conduct

Law Quarter is committed to quality and positive client outcomes. To this end, we have documented a formal approach to managing and resolving any client complaints. 

Access Law Quarter’s Standard Complaints and Dispute Resolution Procedure

This document, together with our General Terms of Business, sets out the terms of our offer to provide legal
services to you and constitutes our costs agreement and disclosure pursuant to the Legal Profession
Uniform Law (NSW). 

Access Law Quarter’s Costs Agreement

 

Law Quarter has decided to adopt an approach that is consistent with the Privacy Act, the APP’s and the APP guidelines.

Our practices and internal policies are consistent with our privacy policy, and our staff are required to ensure compliance as a condition of their employment. In any third-party contracts, we enter into there is a duty to maintain personal information following our privacy policy and in a manner consistent with the Privacy Act.

Access Law Quarter’s Privacy Policy

Law Quarter has adopted a process approach for its quality management system. Our legal service offering for clients in Australia has been reviewed against the ISO 9001:2015 standard. 

Access our ISO 9001:2015 certificate here

By identifying the top-level processes within the company, and then managing each of these discretely, this reduces the potential for nonconforming services discovered during final processes or after delivery. Instead, nonconformities and risks are identified in real-time, by actions taken within each of the top-level processes.

The following top-level processes have been identified for Law Quarter:

  • Quality Recruitment: Ensuring that our recruitment standards are clearly defined and that we recruit appropriately qualified individuals.
  • New Matter Acceptance: Ensuring that Law Quarter only takes on matters where it has the capacity and expertise to complete the agreed scope of work- including to ensure that there are no potential conflicts of interest.
  • Matter Progression: Ensuring that matter plans are developed in all instances and that any departures are communicated and agree upon with our clients. Ensuring that centralized calendars are kept up to date and that all deadlines are met.
  • Document Quality: Providing quality legal advice that is restricted to areas of expertise with peer review completed on all advices provided. Use of Machine Learning systems to review advice and drafted documents against pre-trained models and checklists to ensure consistency.

Law Quarter, despite being a small law firm, understands that is has a role to play in reconciliation. A Reconciliation Action Plan (RAP) program provides a framework for organisations to support the national reconciliation movement.

We have developed a draft RAP that sets out the steps we will be taking over the next 12 months. This RAP has not been endorsed or approved by any third-party.

 You can access our draft RAP here.

Law Quarter is committed to a sustainable community and to positive environmental outcomes. We have developed a sustainability policy which is summarised below. Access a complete copy of our Environmental Sustainability Policy <- here. 

Resources

We are careful to reduce the use of non-renewable resources in our work. We avoid printing and in all cases use recycled paper where we do print.

We aim to reduce the travel that our lawyers complete via private transport and have various technologies available to complete online meetings and court appearances. 

We recycle any material used which is capable of recycling. 

Energy and Carbon

Our energy usage each calendar year and carbon footprint will be offset by the purchase and surrender of appropriate certificates or by the purchase of carbon offset certificates. We are not certified as being Carbon Neutral will seek that accreditation during 2021.

Legal Services

A large proportion of the legal work that we do is with renewable energy generator and we have made a significant contribution to the uptake of solar across the country. 

Legal Assistance for Individuals

Legal Assistance for Individuals

Private Law

In challenging times: we work together

 

 

These are challenging times for many. Apart from the clear health impacts of the current situation, many have now lost employment and are facing financial hardship.

The purpose of this page is to provide information for individuals who have been affected by COVID-19.  If you have any feedback on the information provided on this page please get in touch.

What you will find on this page:

  • Free document generators including to request hardship assistance;
  • Information on how you can obtain free or reduced fee legal assistance;
  • Resources. 

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Generate a free letter requesting assistance

Complete the form below if you have lost your job and you need to request help from your bank, energy, internet, or phone provider. This is provided for free by Law Quarter.

Am I able to go out (NSW)?

Many are finding it difficult to understand the government’s latest instructions on when it is possible to go out. Use our simple tool to check.

Helpful Resources

Support Services

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Call: 1300 224 636 (24×7 Support)

Visit: http://www.beyondblue.org.au


Kids Helpline is is a free, 24×7 phone and online counselling service for young people aged 5 to 25.

Call: 1800 55 1800 (24×7 Support)

Visit: https://kidshelpline.com.au


Lifeline is a national charity providing all access to crisis support and suicide prevention services.

Call: 13 11 14

Visit: whttp://www.lifeline.org.au


WIRE stands for Women’s Information and Referral Exchange Inc. and is a Victorian (only) organisation offering free information, support and referrals for women, by women.

Call: 1300 134 130 (Monday to  Friday: 9:00am – 5:00pm except public holidays)

Visit: https://www.wire.org.au

Financial Support

National Debt Helpline: Get free and independent assistance by speaking to one of National Debt Helpline’s Financial Counsellors.

Call: 1800 007 007 (Monday to Friday: 9:30am – 4:30pm)

Visit: http://www.ndh.org.au


MoneySmart offer free, independent guidance so you can make most of your money.

Visit: https://www.moneysmart.gov.au

Free Legal Assistance

If you require legal assistance, please contact us. We may be able to assist you even if you don’t have funds to pay for legal services. For certain matters we act on a pro bono basis. Legal Aid is also an option for NSW residents. Our Principal, Connor James, is on the Civil Law and Family Law panels of Legal Aid NSW.